Troll Music // Your Hometown Music Store Since 1989
Telephone

CUSTOMER SUPPORT

(941) 484-8765 --- Store Hours: Mon-Sat 10-6

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Store Staff

Billy Day – Store Manager, Mark Rom – Owner, Cliff Randi – Lesson Coordinator, Crystal Fox – Sales

Troll Music is staffed with musically experienced professionals who are qualified to meet the needs of our customers. All of the staff members function as customer service reps, but each has unique areas of expertise.

Mark Rom, Owner:  Mark is longtime Venice resident and business owner.  In addition to his commercial expertise, Mark is a local guitar hero, having fronted the band Copperhead for many years.  He has shared the stage with some of music’s greats including the Charlie Daniels Band. These days Mark moonlights with several groups and pours his effort into his latest project, Magic Elixir.  Mark functions mostly behind the scenes at the store but he’s always happy to come out front and jam with a customer.

Billy Day, Manager:  Billy is one of the busiest guys in music.  In addition to managing the store, he is also one of the areas most sought after keyboardists.  He can usually be found on stage with R.P.M., the Lisa Ridings Band or arena rock tribute band Maiden Cane.  On any given Sunday, you will find him leading worship at First Christian Church on Center Street.  He has over 30 years experience playing music and over 25 years experience in music retail.  Billy has been with Troll Music for over 3 years.

Cliff Randi, Technologist & Lesson Coordinator:  Cliff arrived in Venice, FL about 3 years ago and promptly found his way to the local music store.  He was originally brought on to build the store’s website and update the retail technology – but the fit was so good he quickly became a regular staff member.  Now Cliff handles all of Troll Music’s online sales and coordinates the music lesson program.  Cliff is an accomplished vocalist, having played the NY Tri-State circuit with various “hair” bands throughout the 90’s, fronted one of CT’s top wedding bands for over 8 years and had a national CD release with the Christian rock band Chenaniah.  He is currently having a blast as the front man of arena rock band Maiden Cane.

Crystal Fox, Sales:  Crystal is the newest addition to the Troll Music staff.  She is currently in her Senior year at Venice High School and is a former member of the Symphonic Band, Jazz Band, Marching Band and Le Voci Chamber Choir at VHS.  She was also an apprentice with the Venice Chorale.  She assisted with the kids choir and was an esteemed member of the Jubilate.  She is an experienced clarinet and saxophone player and carries a strong knowledge of orchestral instruments.  She also works for the Venice Performing Arts Center as an apprentice, and is involved in backstage crew, front of house setup and sound engineering.

Jason Osborne, Guitar Tech:  Jason is a veteran technician with over 25 years experience repairing instruments and electronics.  He has been pulling things apart and putting them back together since he was 6 years old.  He was the snare line leader of the Drum Core International and as a Christian music artist, his original music and ministry has taken him all over the globe.  He is adept at playing guitar, bass, drums, harmonica and has a heck of a voice.  He also builds guitars, invents and builds instruments and also paints.